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terms and conditionsssss

These General Terms and Conditions (hereinafter, the "conditions of use") apply to the online retail store www.anshkumar.art (hereinafter, "The Company"), property of "Ansh Kumar" and its licensees. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These terms apply to all visitors, users and others who access or use the service. Please read carefully below for details of the agreement.

terms and conditions

The undermentioned is applicable to the webpage on www.anshkumar.art/buy. If you have any question about the objects or your order, the best way to reach us is at play@anshkumar.art.

For the best fulfilment of its services, The Company is obliged to provide certain data of its clients (name, surnames, address, telephone, etc.) to other companies that collaborate with the provision of the service (carriers, financial entities or service companies web hosting). In all cases, the data provided is strictly necessary for the specific activity that will be carried out with the commercial activity at www.anshkumar.art.

privacy policy

You can visit this website without notifying who you are and without giving any information about yourself. Although situations may occur where we will need more information about you in order to communicate with you, such as to book an order or to register your name, we will inform you by all means when we collect your personal data on the internet.

This website keeps track of the amount of visitors, the websites where they come from and which provider the visitor uses to access the internet. The data will be exclusively used in such a manner where it cannot be reduced to individuals or persons. Collected personal data will not be sold, nor will be it be made available to third parties, exceptions can occur only when this data is legally required. And, at any moment, you can request to remove your data out of our files.

editions

The pieces are limited in number. Our products are limited editions to a certain number of units. Editions limited to one unit per customer. Once the sale of each edition is finished, it will no longer be available. For any questions about availability of our products, please contact us. Different orders using the same email, name, or shipping information will be considered invalid and will be canceled.

Advertised Product offerings and prices by The Company are valid only until they are visible on the site and/or until stocks are exhausted (whether or not the website is updated to reflect current availability).

The Company does not in any way guarantee the availability of any product for sale generally, or for any specified period, but The Company shall in good faith fulfill orders as they are received while stocks last.

Shipping Policy

shipping

We ship internationally using DHL, our shipping provider. If the country where you want to ship is not available, please contact us through play@anshkumar.art.

Listed prices for the limited editions are exclusive of shipping. Shipping rates are determined based in the artwork size, weight, and the destination address. We will confirm all shipping costs before finalising your sale. There is no minimum order amount. 

All confirmed orders will be immediately charged and delivered as soon as possible vía expedited service at no extra charge, unless otherwise stated, and typically within 30-90 bussiness days, depending on the destination address. Deliveries in India usually arrive within 3-4 working days. Deliveries to EU countries, US, Canada, Switzerland, Norway and Asia might take 7-9 additional days. You will be notified, and will receive tracking information by email when your order has been shipped. Please note that P.O. Box addresses are not accepted.

 If your package is unable to be found by the shipping provider, reach us at play@anshkumar.art.

 

Buyers are responsible for the information that implies when they place the order. The additional shipping costs, caused by the declaration of an incorrect or incomplete address, are the sole responsibility of the final customer. We can not be held liable for any customs or customs duties or taxes that may affect any shipment made outside India. 

Dents or scratches on the packaging box caused by delivery are not included in the Return and Refund policy.

Returns Policy

returns

All sales are final.


Great care is taken to ensure safe delivery, so receiving damaged art is a rare case. But if the content of the order is incorrect or damaged in transit or faulty, please contact: play@anshkumar.art. Refunds, if issued, are made in 10-15 working days as per discussion to the bank account associated.

Payment Methods

payment method

Credit / Debit Cards (dailies)
UPI((dailies))

Offline Payments(editions)

please contact on play@anshkumar.art for any questions.

termination

If you breach the terms, we may terminate, or suspend access to our service immediately, without prior notice or liability, for any reason whatsoever, including without limitation.

All provisions of the terms, which by their nature should survive termination, shall survive termination, including without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

safety

The assembly of our products should be carried out by a qualified person, as the piece may fall and cause damage to people or objects if it’s not correctly installed. If you are uncertain, contact your local specialized retailer. Misuse by the user of our products can cause damage to people, objects or the piece itself.

Our limited editions may contain small objects our cause or injure children. Falling objects could lead to serious injuries. Please, make sure that children don't play with them. For a better conservation of our products, do not place them outside and do not expose them to direct sunlight.

FAQ'S

faq's

  • What are your shipping conditions?
    Shipping and delivery details shall be discussed once the order is placed. Shipping rates are determined based on the artwork size, weight, and place of delivery. We will confirm shipping costs before finalizing your sale. There is no minimum order amount. Please keep in mind import taxes of country of destiny may apply during customs clearance. We will endeavour to ship the order within 7-10 business days. Shipments may vary depending on the country. You will receive tracking information to the email once your order is shipped.
  • What payment methods can I use?
    We accept credit cards payments, Manual payments, Paypal and cryptocurrencies payments. The prices are expressed in Rupees and are valid, except for typographical error or omission. The offers are duly marked and identified as such.
  • What is the Manual Method of payment?
    Manual Method of payments is to help collectors to have flexibility in the mode of payment and more importantly connect with the artist directly to make the sale. Human connections are integral for us and we love to talk to all our collectors and collaborators.
  • How is the authenticity proven?
    Each piece comes with a technical label numbered and signed by the artist and a Certificate of Authenticity (COA) numbered and signed by the artist.
  • How do I make a loss/damage claim?
    For general shipping questions, or if your package is stolen or lost, please contact provided shipping details, our shipping provider. If your package is unable to be found by the shipping provider, reach us at play@anshkumar.art. In case the artwork is damaged, the shipping insurance will cover the damage. In that case, get in touch with us and we will assist you. Buyers are responsible for the information that implies when they place the order. The additional shipping costs, caused by the declaration of an incorrect or incomplete address, are the sole responsibility of the final customer. We can not be held liable for any additional costs during customs clearance.
  • How are the artworks named?
    All artworks are named with a special number representing the artwork. More details ship with the artwork. The names are surely not random.
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